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Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your information.

Last Updated:January 15, 2025

Information Collection

We only collect information you provide when registering, using AI image/video processing services, or making payments.

Personal Information

  • Registration information: email, username, password, etc.
  • Payment information: credit card details, billing address, etc.
  • Usage data: uploaded images/videos, processing records, etc.
  • Device information: IP address, browser type, operating system, etc.

Usage Data

  • Service usage records and preferences
  • Error logs and technical support information
  • User feedback and review information

Information Use

Your information is used for account management, service improvement, order processing, and legal requirements.

Service Provision

Process your AI image/video generation requests and provide technical support

Service Improvement

Analyze usage patterns to optimize AI algorithms and service quality

Communication

Send service notifications, updates, and marketing information

Legal Requirements

Comply with laws and regulations, handle disputes and complaints

Information Protection

We use industry-standard security measures to protect your data and do not sell your information to third parties.

Security Measures

  • Data encryption for transmission and storage
  • Access control and authentication
  • Regular security audits and vulnerability fixes
  • Employee confidentiality training and data protection agreements

Data Retention

We only retain your data for as long as necessary to provide services, up to a maximum of 3 years.

Third-Party Services

We may use third-party service providers to support our service operations.

AI Service Providers

We partner with AI service providers like Alibaba Cloud and Tencent Cloud. Your data may be processed through these platforms.

Payment Service Providers

We use payment services like Stripe and Alipay to process your payment information.

User Rights

According to relevant laws and regulations, you have the following rights:

Right of Access

You have the right to know how we collect and use your personal information

Right of Correction

You have the right to request us to correct or supplement your personal information

Right of Deletion

You have the right to request us to delete your personal information

Right of Portability

You have the right to obtain a copy of your personal information